Last updated on September 1, 2021.

The privacy policy describes how personal information is collected, used and shared when you visit or purchase from ("Website").

The main grounds for processing personal data are customer relationships or the data subject's consent or the controller's legitimate interests. If you have any questions or concerns about our privacy policy, please contact our customer service at

Riiheläinen-Hernesniemi Oy ("R/H" or "we/our")
Social security number: 2347141-1
Address: Laivurinkatu 39 C, 00150 Helsinki
Contact information:

When you visit the Website, we automatically collect certain information about the device you are using, web browser, IP address, time zone and some cookies that have been loaded on your device. In addition, when you browse our Website, we collect information about each website or product you view, which websites or search terms directed you to our Website, and information about how you interact with our Website. We call this automatically collected information "Device Information".

We collect Device Data using the following methods:

"Cookies" are files that contain a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from our website and stored on your computer's hard drive. Like many websites, we use cookies to collect information and ensure the best possible experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is sent. However, browsing our website without allowing cookies may affect the functionality of some features, such as the shopping cart.

"Log Files" track activity on the Website and collect information including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.

"Traces", "identifiers" and "pixels" are electronic files that are used to store information about browsing the Website.

In addition, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, such as your name, billing address, shipping address, payment method (excluding your social security or credit card number), email address, and phone number. We call this information "Order Information".

We offer the possibility to subscribe to the newsletter on our website. You can choose to subscribe to the newsletter and join our mailing list without purchasing via the Website. When placing an order on our Website, we add the used email to our mailing list by default, unless another option has been selected. However, once you receive the newsletter, you can unsubscribe at any time.

When we talk about "Personal Information" in this privacy policy, we are talking about both Device and Order Information.


We generally use the order information we collect to fulfill all orders placed through the Site (including processing payment information, arranging for deliveries, and providing invoices and/or order confirmations). In addition, we use this Order Information:

To communicate with you;

To check our orders for potential risks or fraud; and

When consistent with the consents you have shared, to provide you with information or advertising about our products or services.

We use the Device Information we collect to help us look for potential risks and fraud (especially your IP address) and more generally to improve and optimize our Website (for example, by creating analytics about how our customers browse and interact with our Website and to evaluate the success of our marketing and advertising campaigns). We want to make your service experience as good as possible.


We share your Personal Information with third parties to help us use your Personal Information as described in “3. How do we use your personal information?”.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawsuit, subpoena or other lawful request for information, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative's (“NAI”) training page at

You can opt out of targeted advertising using the links below:

  • Facebook:
  • Google:
  • Bing:
  • Klaviyo:

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at

Please note that we do not change the data collection and usage methods of our Website when we see your browser's Do Not Track signal.

If you live in Europe, you have the right to access the Personal Data we hold about you and to request that your Personal Data be corrected, updated or deleted. If you want to exercise this right, contact us by email at

In addition, if you live in Europe, we would like to point out that we process your data in order to fulfill any contracts with you (for example, if you place an order through our Website) or otherwise to pursue our legitimate business interests listed above. Also, please note that your data will be transferred outside of Europe, including to Canada and the United States.

When you place an order through our Website, we maintain your Order Information in our register, unless or until you ask us to delete this information.
We may update this privacy policy from time to time to take into account, for example, changes to our policies or other operational, legal or legislative